Refund Policy

A legal disclaimer

The information provided on this website is for general information purposes only. While Holmwood Facilities makes reasonable efforts to ensure accuracy, we make no representations or warranties regarding the completeness, reliability or suitability of the information or services described.

All services are subject to agreed scopes of work, site conditions and confirmed terms. Information on this website does not constitute a binding offer or contract. Holmwood Facilities will not be liable for any loss or damage arising from reliance on website content or the use of our services, except where liability cannot be excluded by law.

Refund Policy

Holmwood Facilities provides commercial cleaning services tailored to each site and client. As cleaning services are time- and labour-based, refunds are not automatically issued once a service has been delivered.

If you are dissatisfied with a service, please contact us as soon as possible so the issue can be reviewed fairly. Refunds or remedies are considered on a case-by-case basis, depending on the circumstances and the agreed scope of work.